Quam's Watch Center is rated 5.0 out of 5 stars, based on 16 reviews!
Most requested watch repair company of all Spokane.
My wife took my two watches in today (both for batteries, one needed repair) and was very impressed with their honesty and customer service. She said she witnessed another gentlemen request a repair, but they would do it because they didn't believe there was a problem. Instead, they disassembled the watch, cleaned and oiled it and returned it free of charge.
For my watch, they had to reset the second hand the analog stop watch feature and install a new battery. While my watch is rather inexpensive ($150 Kenneth Cole), I have a sentimental attachment to it because it was my one year anniversary gift. When we called the company who services KC watches, they quoted us a minimum of $70 to repair, replace the battery and return. Quam's repaired my watch and replaced two batteries for under $20.
In a world of internet shopping and disconnectedness because of technology, it is refreshing to find a company andpeople who are polite, honest, and take pride in their work. Unfortunately the vast majority of shops and chains do not operate in this fashion. Fortunately for us though, Quam's Watch Center does. He has our business for life.
I have gone there for all of watch repairs and services for a very long and don’t intend on ever going anywhere else. These guys are great and always a pleasure to be around. I have referred all my friends and family and everyone of them has been just as pleased with their quality craftsmanship that they have received as well as I have. I recommend you who are reading this to go on in for any of your watch needs. You too will see. And to Quams...thanks again for everything that you have done for me.
Quick and friendly service.
Knowledgeable. My go-to place for watches.
First time customer. A beautiful watch shop. Friendly and helpful. Prices very reasonable. Don't know the name of the young lady that waited on me but very sweet. In the future I will always do my business with Quam's.
A gem of a watch repair shop, they also offer new watch and second hand watch sales. Reasonable prices, extremely knowledgeable owners. Family owned. It's fun to sit down and look at their gorgeous antique watches.
I could not be more pleased with the service I received. Very reasonably priced and they replaced my battery in less than 10 minutes. Would definitely recommend.
Absolutely the only watch repair place to frequent in Spokane. Efficient, reasonably price, and friendly to a fault, Quam's is the only place I trust with my watch collection. Can't recommend highly enough!
I love quam watch, I have been going there for years. I was told it closed it doors. but they are still there and they will see me again. I do not want to go any place but to quam watch. thank you for being there.
Quick and friendly service. I have never had a watch battery changed in less than 5 minutes at an extremely fair price that was lower than most other places. I will be taking all my watch service needs to Quam's from now on.
Quam's is the perfect small business you feel good about supporting. I took in 6 watches with dead batteries and one that need a repaired band. Not only did they change the batteries and make the repairs while I waited but is took less than 30 minutes and the total cost was less than $75 total! The father/daughter team working there were absolutely lovely to work with and I will definitely be back as a regular customer. I would highly recommend them to anyone who is used to paying outrageous prices and waiting 2-3 hrs at a mall kiosk this is for sure the better way to go.
This is the only place I will take any of my watches, period. I have yet to meet any other watchsmith who is even close to being as knowledgeable not to mention fair. Their new watch selection surpasses that of any jewelry store if you're interested in an eco-drive, and their used watches are of utmost quality and realistic pricing. No reason to have regrets from taking your watch anywhere else while this place is around.
I've been going to Quam's ever since they were still on Garland and this is one of those stores that when you meet the whole family, you realize that they aren't just good at customer service but they got that way because of who they are.
You will never find a more honest or helpful a crew as at Quam's. These are the guys that do watch repair for other jewelers.
The Quam family has always dedicated themselves to exceptional service, and I have been a client of theirs for 17 years and counting. I have never been disappointed once! I recommend their service to any and everyone who is looking for exceptional and personable service to them, and their watches!
I dropped off a rather inexpensive Timex watch that had stopped beeping. It needed a new battery, but had stopped beeping well before it needed a battery. The crew at Quam's did their magic. It took several weeks - so long that I wondered if they still had the darn thing. Got a call yesterday that they had it fixed up and ready to go! Incredible service and very inexpensive. I've had places charge a lot more just for the battery change!
If I ever need assistance with any of my watches, this is the place to go! As soon as I enter, a friendly staff came over and assisted me right away. And the watches... Lots of amazing watches! Makes me wish I'm rich. :)