Reviews

Star Rating:

***** Quam's Watch Center is rated 5.0 out of 5 stars, based on 44 reviews!

  • *****

    The most friendly people I have met in a long time. Not fake but sincere and honorable folks. I always enjoy stopping in.

  • *****

    I have a 45 year old Citizen watch that was not working. I had batteries put in at jewelers and was told that watch was fixable. I tried Quam's, he put a new battery in it and flashed cleaned it. It runs like new. It keeps perfect time.

  • *****

    Excellent and trustworthy service! They saved my old Reactor analog watch after it was nearly destroyed by my husband during his attempts to remove the battery. They had my favorite watch fixed up and ready to go in less than 20 minutes. This will be my watch repair shop from now on. Thank you Quam's!

  • *****

    I have taken 3 different watches to them to fix with various issues. All of them were fixed very fast and they were happy to see me!!! great store

  • *****

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  • *****

    Quam’s did a full service with new Crystal on my 1967 Rolex GMT Master and it’s like new! Thank you Bobby and crew for the outstanding service!

  • *****

    I've been using Quam's for watch repairs for several years and couldn't be more satisfied. Super folks that do a great job.

  • *****

    They are the best. Been a customer for 7 years. Never disappointed.

  • *****

    Had my Rolex Submariner serviced in December of last year. Worked like a charm until earlier this week it just stopped working, would not wind. Took it in on Wed. and they said I could have it the next day. It had a broken mainspring. They have a one year warranty on their work. When I picked it up, true to their warranty, there was no charge and no hassle. GREAT customer service and work. I would highly recommend them.

  • *****

    I've used Qualm's Watch Repair for every battery change I've needed. Great business that is lighting quick, and very reasonably priced. Thanks again!

  • *****

    Great folks and great work!

  • *****

    Good north side location and excellent service ????

  • *****

    Took a watch with big sentimental value 50+ years old watch. Rolex. It had been in a drawer 4 approximately a decade. My mother winded, wore it and it start working with out missing a beat and gave it to me for my daughter. She told me to take it and service it because would need it. I did not. It stopped working After three years after I would not wear then it wear it again And not getting serviced.
    Reputable jewelry store in Coeur d’Alene recommended Quam’s.
    They looked at it gave me a bit of history about it tell me what was wrong. Gave me an estimate told me that if it went too much over the estimate they would call and explain. 10 days later they had repaired it polish it look great and it’s working!

  • *****

    good service

  • *****

    Very satisfied withe the service will keep coming back

  • *****

    They took care of all my needs for my older watch in no time at all! Pricing is very reasonable & the staff is professional. Great place!!

  • *****

    Best watch store in the entire Spokane area. Not only are they highly qualified but make you feel you're their most important customer. Love them. L.Pratt

  • *****

    Amazing folks doing great work at a reasonable price. I brought in six watches including four quartz and two mechanical. I was given excellent advice which saved me money I thought I was going to spend. They slowed all my problems. I'm going back with two large projects in the near future. Thank you for your help!

  • *****

    I recently brought in a watch that belonged to my Dad who recently passed away. Prior to his passing, my Dad had taken the watch to another "jewelry story" because it was running poorly. Turned into a giant mess, and a completely dismantled watch.
    I talked with Alex by phone regarding the huge mess we had, and he was sympathetic, and eager to get our situation fixed. Short story, I brought in the watch, it's all back together and running great. Our oldest son will now continue to wear his Grandfather's watch!
    Thanks Alex and team for your great work, professionalism, and great attitudes.

    If you have a mechanical watch in need of repair, there is not question Quam's is the place. Why are you waiting?

  • *****

    Went in to have new band pins replaced and check the availability of extension links for my watch was met by very friendly customer associate who quickly repaired my watch for free great place to get great service

  • *****

    Excellent shop.

  • *****

    Walked in for a Tissot watch battery change. Service was excellent! Found a new band for my Citizen. The young lady that helped me was super friendly and patient as I made a band selection. I will be coming back!

  • *****

    Took in a Hamilton wrist watch that I got for graduation in 1971. It had stopped working 10 years ago and had been put in a drawer. Sent it to the Hamilton Factory Service Center who returned it saying parts were no longer available. Tried several other repair facilities with no luck. On a whim I took it to Quam's and lo and behold they repaired it. I am ecstatic as it was a gift from my parents. I am 100 percent satisfied.

  • *****

    Best store ever. Great people and service!!!

  • *****

    I have a Wittnauer Geneve Professional Chrongraph I received for graduation. Because of the types of jobs I was doing wearing a watch was dangerous to the watch and my arm. So I set it aside and then kind of forgot it. For 40+ years.
    When I resurfaced I went looking for watch repair locally. This started over a year ago and at that time I searched for "Watch Repair" and found nobody locally that could/would repair it. Vintage. The closest was Seattle. Then the end of last year I decided to try looking again. Me or the search engines got smarter and I discovered Quam's Watch Center.
    My watch is now running like a champ.
    Service is great and in case it matters to others they are a family owned and operated business.

  • *****

    Took my old pocket watch in, it came back looking like a new watch! Very Impressed.

  • *****

    This place is awesome for any watch lover. Good prices, and great service! I took in three of my watches last week for servicing and left with four. Great shop :)

  • *****

    Took my watch in because it sounded like something was loose. They were very nice and helpful and ended up fixing it for no charge! Made my day:)

  • *****

    Most requested watch repair company of all Spokane.

  • *****

    My wife took my two watches in today (both for batteries, one needed repair) and was very impressed with their honesty and customer service. She said she witnessed another gentlemen request a repair, but they would do it because they didn't believe there was a problem. Instead, they disassembled the watch, cleaned and oiled it and returned it free of charge.
    For my watch, they had to reset the second hand the analog stop watch feature and install a new battery. While my watch is rather inexpensive ($150 Kenneth Cole), I have a sentimental attachment to it because it was my one year anniversary gift. When we called the company who services KC watches, they quoted us a minimum of $70 to repair, replace the battery and return. Quam's repaired my watch and replaced two batteries for under $20.
    In a world of internet shopping and disconnectedness because of technology, it is refreshing to find a company andpeople who are polite, honest, and take pride in their work. Unfortunately the vast majority of shops and chains do not operate in this fashion. Fortunately for us though, Quam's Watch Center does. He has our business for life.

  • *****

    I have gone there for all of watch repairs and services for a very long and don’t intend on ever going anywhere else. These guys are great and always a pleasure to be around. I have referred all my friends and family and everyone of them has been just as pleased with their quality craftsmanship that they have received as well as I have. I recommend you who are reading this to go on in for any of your watch needs. You too will see. And to Quams...thanks again for everything that you have done for me.

  • *****

    Quick and friendly service.
    Knowledgeable. My go-to place for watches.

  • *****

    First time customer. A beautiful watch shop. Friendly and helpful. Prices very reasonable. Don't know the name of the young lady that waited on me but very sweet. In the future I will always do my business with Quam's.

  • *****

    A gem of a watch repair shop, they also offer new watch and second hand watch sales. Reasonable prices, extremely knowledgeable owners. Family owned. It's fun to sit down and look at their gorgeous antique watches.

  • *****

    I could not be more pleased with the service I received. Very reasonably priced and they replaced my battery in less than 10 minutes. Would definitely recommend.

  • *****

    Absolutely the only watch repair place to frequent in Spokane. Efficient, reasonably price, and friendly to a fault, Quam's is the only place I trust with my watch collection. Can't recommend highly enough!

  • *****

    I love quam watch, I have been going there for years. I was told it closed it doors. but they are still there and they will see me again. I do not want to go any place but to quam watch. thank you for being there.

  • *****

    Quick and friendly service. I have never had a watch battery changed in less than 5 minutes at an extremely fair price that was lower than most other places. I will be taking all my watch service needs to Quam's from now on.

  • *****

    Quam's is the perfect small business you feel good about supporting. I took in 6 watches with dead batteries and one that need a repaired band. Not only did they change the batteries and make the repairs while I waited but is took less than 30 minutes and the total cost was less than $75 total! The father/daughter team working there were absolutely lovely to work with and I will definitely be back as a regular customer. I would highly recommend them to anyone who is used to paying outrageous prices and waiting 2-3 hrs at a mall kiosk this is for sure the better way to go.

  • *****

    This is the only place I will take any of my watches, period. I have yet to meet any other watchsmith who is even close to being as knowledgeable not to mention fair. Their new watch selection surpasses that of any jewelry store if you're interested in an eco-drive, and their used watches are of utmost quality and realistic pricing. No reason to have regrets from taking your watch anywhere else while this place is around.

  • *****

    I've been going to Quam's ever since they were still on Garland and this is one of those stores that when you meet the whole family, you realize that they aren't just good at customer service but they got that way because of who they are.

    You will never find a more honest or helpful a crew as at Quam's. These are the guys that do watch repair for other jewelers.

  • *****

    Personable
    The Quam family has always dedicated themselves to exceptional service, and I have been a client of theirs for 17 years and counting. I have never been disappointed once! I recommend their service to any and everyone who is looking for exceptional and personable service to them, and their watches!

  • *****

    I dropped off a rather inexpensive Timex watch that had stopped beeping. It needed a new battery, but had stopped beeping well before it needed a battery. The crew at Quam's did their magic. It took several weeks - so long that I wondered if they still had the darn thing. Got a call yesterday that they had it fixed up and ready to go! Incredible service and very inexpensive. I've had places charge a lot more just for the battery change!

  • *****

    If I ever need assistance with any of my watches, this is the place to go! As soon as I enter, a friendly staff came over and assisted me right away. And the watches... Lots of amazing watches! Makes me wish I'm rich. :)

Reviews

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